A lot of people have wondered how Six Sigma has been implemented in bigger companies. A prime example is General Electric. This corporation morphed into a lean, efficient business through the use of the Six Sigma training process. GE has Six Sigma to thank for making them a success and not a failure.
GE was once your typical American company--the type you see on the evening news every night. They were ran by a bureaucratically fashioned board and hierarchy of corporate management. This was leading the company astray, and dramatic moves were made to keep GE from becoming yet another example of corporate waste and greed. The first step was Six Sigma training. Many corporate level employees underwent Six Sigma black belt certification, and lower level employees attended Six Sigma training. Once they were adequately trained, GE took the principles of Six Sigma and applied them methodically to their company structure.
All processes were boiled down to quantifiable steps. Waste was eradicated by evaluating over and over the processes. The executive levels were shown to ask for input from all levels of employees, opening lines of communication. Thus, maximum efficiency, customer service and creativity emerged. This greatly improved company morale, not to mention productivity, and now this is what sets GE apart.
The process of Six Sigma being able to create such changed is actually pretty simple. The employees that have gone through Six Sigma black belt training can identify areas that are Critical to Quality (CTQ's). Defects are then identified, then they will measure the process capabilities to see what the process can deliver.
They then compile all of this data, and are then taught to identify variation, which is when processes do not deliver the outcome expected. The process will then be redesigned and controlled in order to prevent variation. Six Sigma is ,in essence, all about altering processes to make an efficient, streamlined company.
If higher efficiency and better customer service sounds good to you, then Six Sigma can be the single most important thing to help change your company. You might just found you cannot afford not to use Six Sigma. - 16747
GE was once your typical American company--the type you see on the evening news every night. They were ran by a bureaucratically fashioned board and hierarchy of corporate management. This was leading the company astray, and dramatic moves were made to keep GE from becoming yet another example of corporate waste and greed. The first step was Six Sigma training. Many corporate level employees underwent Six Sigma black belt certification, and lower level employees attended Six Sigma training. Once they were adequately trained, GE took the principles of Six Sigma and applied them methodically to their company structure.
All processes were boiled down to quantifiable steps. Waste was eradicated by evaluating over and over the processes. The executive levels were shown to ask for input from all levels of employees, opening lines of communication. Thus, maximum efficiency, customer service and creativity emerged. This greatly improved company morale, not to mention productivity, and now this is what sets GE apart.
The process of Six Sigma being able to create such changed is actually pretty simple. The employees that have gone through Six Sigma black belt training can identify areas that are Critical to Quality (CTQ's). Defects are then identified, then they will measure the process capabilities to see what the process can deliver.
They then compile all of this data, and are then taught to identify variation, which is when processes do not deliver the outcome expected. The process will then be redesigned and controlled in order to prevent variation. Six Sigma is ,in essence, all about altering processes to make an efficient, streamlined company.
If higher efficiency and better customer service sounds good to you, then Six Sigma can be the single most important thing to help change your company. You might just found you cannot afford not to use Six Sigma. - 16747
